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Troubleshooting

How close to the house can I use my grill safely?

Do NOT use your grill with less than 1 meter (c. 36”) clearance from any combustible object or surface.

Suddenly my grill is running hotter than I have it set. What’s wrong?

This might happen on an extremely hot day, similar to how your car can be hotter inside that it is...

How often should I clean the ash out of my firebox?

Unfortunately, some pellets have a much higher ash content than they should. This may result in larger ash deposits in...

Occasionally, I notice grease on the ground. What can I do about it?

Barbecue and drippings seem to go hand in hand, so some people invest in a grill mat or similar that...

Why doesn’t my grill smoke more?

All pellet grills burn very cleanly after start-up. They put off a thin blue smoke which gives the meat a...