My grill didn’t light. What happened?

Possible causes (you may see a FAL (“FAiL” abbreviation) message: Too much ash in the firebox. Wait until it cools off, and clean the ash out.Pellets overfilled the firebox. NEVER turn the grill off and on repeatedly, as this will fill the firebox with pellets. The...

How many pellets will my grill use?

Good question! And the truthful answer is: It depends. And don’t let anyone tell you otherwise! Pellet consumption is goverened by a whole range of variables including ambient temperature, the temperature you’re cooking at, wind, elevation, how often the lid gets...